Because all items are made to order in-house, we cannot accept cancellations or changes once an order is placed. Please review your order details and size carefully before completing your purchase.

Unfortunately, we cannot offer exchanges. If you need a different size or color of an item, you will need to place a new order.

Currently, we ship within the UK only. International shipping isn’t available at the moment, watch this space! Sign up to our newsletter to be the first to know when we expand shipping.

Standard UK delivery: £4.50

Free shipping on orders over £65

All items are made to order in-house. Please allow 2 business days for production before your order ships. You will be notified by email with tracking information once your order has been shipped. 

- UK orders: Typically arrive within 2–5 business days.

Because all of our products are made to order, we don’t accept returns for reasons such as change of mind or incorrect sizing. Please double-check your order details and size chart before checking out.

We cannot accept returns or exchanges for sizing mistakes once production has started. Please double-check the size chart before placing your order.

We take pride in our quality and every item is carefully checked before shipping. If your order arrives with a defect, misprint, or damage, don’t worry, we’ll replace it or issue a refund. Just email us at contact@dnbthreadz.com within 14 days of receiving your order, along with clear photos of the issue (flat surface, well-lit, with the print or defect visible).

Once approved, refunds are processed to your original payment method. Depending on your payment provider, it may take up to 7–10 business days to appear in your account.

No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

We accept all major credit and debit cards, includingVisa, Mastercard, American Express, and Maestro.